Today, I had to call the insurance company to set up a new policy for our new car. My daughter was fascinated by the call and particularly the call-waiting music that the insurance company played. She had lots of questions.
- Why did I need insurance?
- Where was the person I was talking to?
- Why did the phone play music?
- What was the person doing while the music was playing?
- How would I know when the person was coming back?
She wanted to play “Insurance Agent” when the call was through. Do I need to tell you that I was the customer or spent most of the game on hold?
Learning Together 